Effective Date: 24 March, 2024
Transfer Master ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services ("Services").
We collect the following types of information:
Account Info: Name, email address, and password when you sign up.
Transfer Data: Files you upload, recipient emails, and transfer history.
Usage Data: Device type, browser, IP address, and activity logs.
Payment Info: Collected securely through trusted third-party payment processors (we don’t store credit card data).
We use your information to:
Provide and improve our services
Send you transfer notifications and updates
Track and display transfer history
Respond to your support requests
Detect and prevent abuse or security threats
Send occasional service-related messages (e.g., feature updates)
We do not sell your data. We may share your information with:
Service providers (e.g., cloud storage, email, payment processors)
Law enforcement if required by law or court order
Analytics partners (in anonymized form only)
Files you upload are encrypted in transit and stored securely. Only people with the link or access via email can download your files. Files are automatically deleted after the retention period based on your plan.
We use cookies to:
Keep you logged in
Track site usage for analytics
Personalize your experience
You can disable cookies in your browser, but some features may not work properly.
Files are retained only for the duration set by your plan (e.g., 7, 30, or 90 days).
Account data is retained as long as your account is active, or as required by law.
You have the right to:
Access or update your personal info
Request deletion of your data
Withdraw consent at any time
Contact us about any privacy concern
Email us at support@master.africa for requests.
Our Services are not intended for children under 13. We do not knowingly collect personal data from minors.
We use industry-standard encryption, firewalls, and access controls to keep your data safe. However, no system is 100% secure.
We may update this Privacy Policy from time to time. We’ll notify you of any significant changes, and your continued use of the Service implies acceptance of those changes.
For questions or concerns, contact:
📧 support@master.africa